Shipping

 

Free Shipping

Start Date - All Time

End Date - All Time

Order less $50 - You have to pay shipping fee, $5 by default (small package Air), or $15 by DHL.

Order over $50, less $150 - Your order could enjoy free shipping by small package Air, or $10 by DHL.

Orders over $150 - Your order will enjoy free shipping via DHL. In most cases, it takes 3-5 working days to arrive.

Exceptions - Some of our products come with battery and motor. If DHL is not available to your country, we will change DHL to UPS, Fedex, or special line, depending on your country. If the channel changes, we will notify you by mail.

Distributors are not eligible for free shipping.

 

Shipping Method

Shipping Method

Delivery Time(business day)

Tracking No

Weight Limit

 

DHL

3-5

YES

No

UPS

3-5

YES

No

Fedex

5-7

YES

No

Special line

10-15

YES

No

Small Packets Air

15-25

YES

No

After your package is sent out, you can see your tracking number on our website. We will also inform you via email about your tracking number and tracking link.


Customs, Duties and Taxes

Our term is FOB Shenzhen which doesnt include custom fee. You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.

 

Insurance

We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.

 

Reception

With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held liable for any damage that may have occurred in transit.

 

Combined Shipping

We could help combine shipping of multiple orders, please choose combined shipping method in the latter order and notify us in the comment of the order you want to combine.

 

Shipping Address

We will ship according to the shipping address you provided, please notify us any address change before we update your tracking number.


Remote region

If you are in a remote area, we will communicate with you by email about the extra cost of freight.